Terms of service
Terms of Service
Effective Date: August 8, 2026
Welcome to gurxan.store (the "Site"). These Terms of Service ("Terms") govern your access to and use of our website, services, and purchase of goods from Gurxan ("we", "us", or "our").
By visiting our Site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read these Terms carefully before accessing or using our website.
1. Online Store Terms
* By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
* You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
* A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
2. General Conditions
* We reserve the right to refuse service to anyone for any reason at any time.
* You understand that your content (not including credit/debit card information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer over networks.
* You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
3. Products and Pricing
* Pricing Currency: All prices displayed on gurxan.store are listed in Indian Rupees (INR ₹) and are inclusive of applicable GST unless stated otherwise.
* Modifications: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without notice.
* Product Imagery: We have made every effort to display as accurately as possible the colors and images of our products. However, as computer and mobile displays vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
4. Billing and Account Information
* We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
* Payment Methods: We accept online payments via UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
* Cash on Delivery (COD): COD orders require mandatory OTP or phone verification prior to dispatch. We reserve the right to cancel unverified COD orders.
* You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Shipping and Delivery
* Shipping timelines and delivery charges are governed by our [Shipping Policy].
* Estimated delivery times across India range from 2 to 9 business days depending on the destination pincode and product type.
* While we partner with leading logistics networks (e.g., Shiprocket, BlueDart, Delhivery) to ensure timely delivery, Gurxan is not responsible for unexpected transit delays caused by extreme weather, civil disruptions, or courier operational bottlenecks.
6. Returns, Replacements, and Refunds
* All requests for returns, exchanges, or refunds are subject to our [Return and Refund Policy].
* For items damaged in transit, customers must notify us within 48 hours of delivery at gurxan.store@gmail.com along with photo or unboxing video proof.
7. Third-Party Tools and Links
* Certain content, products, and services available via our Service may include materials from third parties (such as logistics partners, payment processors, and review platforms).
* Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
8. Prohibited Uses
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
* For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
* To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
* To submit false or misleading information.
* To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
9. Disclaimer of Warranties; Limitation of Liability
* We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
* In no case shall Gurxan, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in India.
11. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
* Brand Store: Gurxan (www.gurxan.store)
* Support Email: gurxan.store@gmail.com
* Customer Service Hours: Monday – Saturday | 9:30 AM – 6:30 PM (IST)