Contact information
At Gurxan, we are dedicated to helping you create an artful, expressive home . whether you have question about a product, need assistance with your order, or want personalized styling advice , our support team in here to help.
- Customer support Email : gurxan.store@gmail.com
- website: www.gurxan.store
- Response hours : Monday -Friday,9:00AM-6:00pm(EST0
- Response Time : We aim to respond to all email inquiries within 24 business hours . Frequently Asked Support Topic To help us assist you faster , please include the relevant information when emailing us :
- Order inquiries & updates : please include the your order Number ( e.g.,#GURXAN-001) and full name in the subject line.
- Shipping & Tracking : for update on transit status ,please check your shipping confirmation email for you live tracking code before reaching Damaged or
- Defective Items: If an item arrived damaged during shipping, please attach clear photos of the product and packaging to your email so we can send a replacement immediately.
Customer Service Form
| Field | Input |
|---|---|
| Name | [ Your Full Name ] |
| Email Address | [ Your Email Address ] |
| Order Number (Optional) | [ #GURXAN-XXXX ] |
| Message | [ How can we help you today? ] |
(If using Shopify's default page template, assign the contact theme template on the right side of the editor to automatically generate an interactive form linked to your email!)out.